Cancellation policy
Rovia Automatic Refill Policy
By purchasing a subscription product from Rovia, you agree to the terms of our Automatic Refill Policy outlined below.
Recurring Charges
When you subscribe to a Rovia product, your selected payment method will be automatically charged each month. Recurring charges will continue until you cancel your subscription.
Frequency and Amount
You will be billed once per month at the subscription price shown when you place your order. Your renewal total may also include applicable taxes and shipping fees.
Discounts or promotions applied to your first order may not apply to future subscription renewals unless otherwise stated at the time of purchase.
Deadline to Cancel
To avoid being charged for your next shipment, please cancel your subscription at least 24 hours before your next scheduled billing date.
How to Cancel
You can cancel your subscription at any time by contacting our customer support team:
Email: roviahelp@gmail.com
Please include your full name and order number so we can locate your subscription and process your request as quickly as possible.
Subscription Changes
You may request to pause, skip, or cancel your subscription by contacting our support team at roviahelp@gmail.com.
Changes should be requested at least 24 hours before your next scheduled billing date to take effect before that billing cycle.
Refunds on Subscription Renewals
Subscription renewal orders that have already been processed and shipped may not be eligible for a refund, subject to our Refund Policy. To avoid future renewal charges, please cancel your subscription before your next billing date.
Questions?
If you have any questions about your subscription, billing, or cancellation, contact us at roviahelp@gmail.com.
We are committed to making our subscription terms clear and giving you control over your Rovia subscription.